You are here
I'm back! I love the library so much that I just couldn't stay away. If we haven't met before, I'm Curby and I'm here to guide you through Curb and Carry, our contactless hold pickup service.
We're excited to offer this additional option for you to pick up your library items safely and easily. Please note that regular hold pickup in the library is still available. Curb and Carry is for our customers who prefer a contactless curbside option.
How Curb and Carry Works
Step 1: Use the library catalogue to place your holds.
Use the library catalogue to locate the item(s) you want to borrow. To place an item on hold, click the Request button. Choose one of the "KPL" libraries as your pickup location and click the Submit button.
Step 2: Wait for us to contact you.
When your items are ready to be picked up, you will receive an email or telephone notification. Please note the library pickup location and check the pickup hours for that location.
Step 3: Pick up your holds.
When you arrive, call the number on the sign located outside the library. We will ask for your first name, last name, and library card number. Once we have checked out your materials, we will place them on a table for you. Please remember to follow physical distancing guidelines and stand two metres apart from staff and other customers. We encourage you to wear a mask when visiting us.
Step 4: Enjoy your items!
You get to keep your items for three weeks and may renew them twice. There are currently no daily overdue fines until further notice. If you are returning items, all of our locations have outdoor book drops for you to use.