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During the province-wide stay-at-home order, we will remain open with limited services. Here’s what's available, what's not and how we're keeping you safe. 

Checkmark  What's Available

The library is providing the following contact-free services at this time:

 

 

Billie's Book Picks

Billie's Book Picks

Need children’s books? Billie Bookbot can help!

Billie’s Book Picks are special surprise bags filled with 5-10 hand-selected books. Choose between Picture Books, Board Books, Early Readers, Comics & Graphic Novels, Non-Fiction and Chapter Books.

Grab a Billie’s Book Picks bag today!

 

Surprise Bags for Adults

DiscoveREADS

Having trouble deciding what to read next?

To help you along, we are offering handpicked selections of books, magazines, and dvds. Each bundle will contain 5 items in your chosen format. Tell us what you are looking for and we will take it from there!

Request a bundle

 

Educator Kits

Educator Kits

Do you need resources for your classroom? Are you homeschooling and looking for books to help supplement at-home learning?

Let us know what you are looking for and we will put together a kit of 10 resources to help with your student’s learning.

Request an educator kit

 

Not Available  What's Not Available

Some library services will remain unavailable during this phase of reopening. These include:

Not available  Browsing library collections

Not available  In-person holds pickup

Not available  In-person library programs

Not available  Local history and genealogy research

Not available  Toys and play areas in our Children's departments

Not available  Toy Collection at Pioneer Park

 

Keeping Safe  How we're keeping you safe

  • Occupancy limits, per Provincial guidelines
  • Providing hand sanitizer for all customers
  • Reorganized spaces for physical distancing, including barriers at service points
  • Isolating all returned and heavily browsed materials for 24 hours
  • Increased sanitation schedule
  • Staff training on safety measures

 

Not available  Computers and Chromebooks

Not available  Photocopying, Scanning and Faxing

Not available  Common seating areas

Not available  Study spaces and meeting rooms

Not available  Newspapers, magazines and musical instruments

Not available  Audio and Digital Media Production

 

How you can help  What you can do to help

  • Stay home if you are feeling unwell, have a fever, new cough, or difficulty breathing
  • Wear a face covering
  • Practice physical distancing
  • Wash or sanitize your hands before entering the building, and frequently throughout your visit
  • Limit the duration of your visit
  • Be kind!

 

Is it safe to borrow library materials?

Is it safe to borrow library materials?

We are taking all precautions to ensure that the items on our shelves, and any items returned to us, are safe to be handled. Any returned or heavily browsed items will be isolated for 24 hours, prior to being loaned out again.

When can I pick up my holds?

When can I pick up my holds?

We will notify you by email or telephone when your item(s) are ready to be picked up. After receiving this notification, you can visit us any time that is convenient for you during library hours of operation.

Can I look for items in the library?

Can I look for items in the library?

Not right now. During the four week stay-at-home order, we are only open for curbside pickup. You can browse our catalogue online, place items on hold, and pick up your items at any location.

 

 

How long can I borrow items?

How long can I borrow items?

All items can be borrowed for 3 weeks. You may renew* your items twice, so long as they have not been placed on hold by anyone else. 

We are now a proudly fine-free library and you will not be charged overdue fines on your items. However, items will be assumed lost if not returned within 60 days of their extended due date and you will be billed a replacement fee. 

Musical instruments are not available for loan at this time.

* Due to high demand, wireless hotspots cannot be renewed.

 

How do I return my items?

How do I return my items?

Our book drops are open! You can return your item(s) at your convenience to any library location. 

We are now a proudly fine-free library and you will not be charged overdue fines on your items. However, items will be assumed lost if not returned within 60 days of their extended due date and you will be billed a replacement fee. 

Returned items will be isolated for 24 hours before they are checked in and removed from your library account.

* Note: If you borrowed items before the library closure, you may see overdue fines on your account. These fines will be waived when the item is checked in.

Why did I receive an email about my items being overdue?

Why did I receive an email about my items being overdue?

The message you received is just a reminder about items that are checked out and are now past due. But don't worry! Although the items listed in the message are past their due date, no overdue fines will be charged.

We look forward to having these items returned at your convenience to any library location.

For more information, please visit kpl.org/loans.

Additional information

Additional information

Do you have a question that wasn't answered here?

Please contact us by telephone at 519-743-0271 or email us at askkpl@kpl.org.